Managing Knowledge Workers in the E-world
نویسنده
چکیده
Knowledge Management is a recent development in business, allowing for an organization to increase its competitive advantage. Managing the knowledge worker of today is much different from managing the rank and file employees of the past. It is important to understand the knowledge workers, their traits and personalities, before learning how to best manage them. This paper discusses these issues to help managers better utilize KM tools for employee productivity and business effectiveness.
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